Case Management and Concierge Services
Discover peace of mind today and forget the endless research. Forget the constant stress. Forget feeling alone on this journey. Want to navigate senior care with clarity and confidence? This is your chance to start now!
ask yourself...is it time to let a professional guide you?
Solutions to alleviate your specific pain points.
We'll help you navigate the maze of care options, connect you with trusted providers, and ensure a smooth transition.
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Coordinate care services
We'll create a tailored plan that addresses your loved one's specific needs, goals, and challenges.
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Develop a personalized care plan
We'll take the time to understand your loved one's unique situation, including their medical history, living arrangements, and personal preferences.
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Assess your loved one's needs
We're dedicated to taking the burden of case management off your shoulders. We partner with you to develop a personalized, proactive plan, ensuring support both today and in the future.
Your committed Case Manager will invest the time to truly understand your unique situation, addressing your concerns and reducing stress.
All the details and offerings
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provide ongoing support
We'll be there for you every step of the way, offering guidance, answering questions, and advocating for your loved one's best interests.
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concierge services
Our services offer seamless referral and appointment scheduling, expert management of unexpected medical challenges, and thoughtful recommendations during life transitions.
Proactive planning to ease future transitions.
Ideal for: Families requiring comprehensive, ongoing support to navigate the complexities of senior care.
How it works: You hire our team to act as your dedicated Case Managers. We provide proactive, hands-on support, coordinating care, managing logistics, and advocating for your loved one's needs.
Cost: Pricing and contract details are customized based on the specific needs and scope of service. Please contact us directly to discuss your situation and receive a personalized proposal.
Benefits: Dedicated, proactive case management, comprehensive care coordination, expert advocacy and support and reduced stress.
Ideal for: Those seeking focused guidance on specific senior care questions or challenges.
How it works: Schedule a consultation call with one of our experienced case managers.
Cost: Our services are priced at $250 per hour, with the flexibility for more comprehensive support, you can also choose to upgrade to our Case Management and Concierge Services.
Benefits: Receive personalized advice, expert insights, and actionable strategies to address your immediate concerns. Let us walk you through specific next steps, leaving you with goals and an action plan.
Say Hello!
Your Comprehensive Senior Care Solution
We offer two distinct pathways to access our expert case management and concierge services, designed to provide you with the level of support that best suits your needs:
purchase and schedule now
Coaching Calls
$250
Case Management and
Concierge Services
(Custom Contract)
(hourly rate)
purchase and schedule now
why choose us?
Karen Walters-Zucco and Ed Walters-Zucco (a remarkable mother-son team!) have been invaluable partners to our families. Their exceptional case management skills are matched by their extraordinary compassion and empathy.
Karen and Ed are not just experts in their field; they genuinely listen and provide unwavering support to seniors and their families, earning the highest praise from everyone they serve!
Our case managers hold the necessary licenses and certifications, ensuring they have the expertise to provide quality care.
We are committed to helping you navigate this journey with confidence and peace of mind.
Over 25 years of experience working one on one with families on this EXACT journey!
Karen Walters-Zucco holds a Master’s in Public Administration, she is a dedicated and experienced Executive Director in geriatric care management, with a passion for enhancing the quality of life for older adults. With a background in healthcare administration, social work, and rehabilitation services she has spent over 40 years leading multidisciplinary teams to provide compassionate, personalized, and effective care solutions for aging individuals and their families.
As an expert in aging services, Karen specializes in care coordination, advocacy, and strategic planning, ensuring that seniors receive the medical, social, and emotional support they need. Karen’s leadership has been instrumental in developing innovative programs, fostering strong community partnerships, and implementing policies that improve care outcomes.
Committed to upholding the highest standards in geriatric care, Karen continuously advocates for seniors’ rights and well-being, helping families navigate the complexities of aging with dignity and confidence.
I'm Karen, your new BFF.
I'm Ed, your other new BFF.
Ed brings over 20 years of experience with case management. He began his career in 2004 as a Resident Care Assistant at The Arbors and quickly advanced, earning his LPN in 2005 and becoming a Resident Care Director. Ed continued his education and received his RN from STCC School of Nursing. In 2010, he transitioned to Integra Home Care Agency, where he worked as a Case Manager before becoming the Agency Director in 2016. Ed is now back with The Arbors and The Ivy Assisted Living Communities as the Regional Director of Resident Care.
As a certified Dementia Practitioner, Ed has trained Senior Centers and senior living communities across Massachusetts, sharing his expertise in dementia care. He is passionate about working closely with residents and families, offering support and guidance during critical times, particularly for families navigating the challenges of aging parents and preparing for the future. Ed takes pride in providing senior care education!
are you ready for some relief?
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Case Management and Concierge Services provides expert, personalized guidance and coordination, simplifying complex situations and alleviating stress, ultimately saving time and resources.
We understand the overwhelming flood of information surrounding senior care. You don't need another generic checklist or someone else's 'perfect' solution. You need personalized guidance, expert support, and the space to make informed decisions that align with your values and your family's unique needs.
It’s no surprise you’re exhausted!